Career Services
- Career exploration, including offering assessments and 1:1 conversations with one of our Career Coaches
- Job Searching Resources
- Local Connections to job opportunities (Handshake Events)
Location: Cedar Rapids- Main Campus and KCRUI
Modalities: in-person and virtual
Please note- this service has only been evaluated at this time by the committee. Some items are blank as we were not able to receive feedback from the resource with further information.
Rubric for Evaluation
Rating Scale:
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- 3 – Excellent. This resource goes above and beyond in this area.
- 2 – Adequate. Efforts are being made but more could be done to make it more accessible.
- 1 – Insufficient. This resource is not accessible in this way.
- N/A – not applicable for this resource.
| Current Use/Reflection | Notes |
| Who is the target audience for this resource? | Career Services has valuable resources that can help recognize your interests, skills, and values and explore career options. We’re here to help you identify and navigate all the steps you need to take to feel confident in your career path. |
| What are the services being offered by the resource? | Our team utilizes several resources to help guide students to their ideal career – like Career Coach, which helps you explore career options. Or, Handshake, which connects students and alumni to employers who are interested in hiring Kirkwood graduates.
Meeting with Career Services Coach to work on areas such as career exploration, career development, Job searching, interviews, resumes, etc. |
| Are there known barriers or stigma that may prevent students from accessing the resource? | Consider student perceptions/hesitations regarding use of the resource. |
| Is there any data available regarding student perceptions/use of this resource? | Has there been data collected by the academic resource? If so, what can it tell us about student perceptions, usage, and satisfaction of the resource? There may also be forthcoming data from Institutional Research to assist with this part of the reflection. |
| Rating | Notes | |
| Physical Accessibility | ||
| Is the physical location accessible to the student population it serves? | 2 | Located on 3rd floor Iowa Hall in Cedar Rapids. Have a rotating coach in KCRUI, and a stand with flyers and information |
| Are the resource’s visual images adequate in clearly communicating services, etc.? | 1 | What signage is currently available? Does it clearly communicate what service is being provided and how could it be improved? |
| Wayfinding signage leading to the resource is visible, high contrast, and easy to identify. | 1 | Flyers and Marketing indicate that they are on 3rd floor Iowa Hall, but not necessarily where to check in at. Signage in general across campus could be updated to ensure access and understanding of where to locate the Career Services folks on 3rd floor. |
| Scheduling/Time Accessibility | ||
| Do the resource hours and timing of programming meet student needs? | What are the current hours? What are “high traffic” hours for the resource? Does student feedback indicate a need for increased or varied hours? | |
| Does the resource offer an on-demand option for face-to-face and online students? | 2 | Can schedule appointments and have “Express Appointments” available.
Does not have an online option for chatting. |
| Do students have the ability to easily self-schedule at a time convenient for them? | 3 | Yes, they use Calendly which is posted on the website. |
| Digital Accessibility | ||
| Are available online resources easy to locate and user-friendly? | 3 | Available online on the website |
| Are necessary print resources available in digital formats? | 3 | Provide both paper copies and online resources for students of their guides. |
| Collaboration Support | ||
| Does the resource help students communicate, collaborate, work, or share information about academic content? | 2 | Don’t know if this counts, but they offer workshops where students can attend and learn skills to be applied to their current and future plans for career seeking.
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| Multilingual Accessibility | ||
| Does the resource currently provide or have access to translation tools or reference materials in commonly spoken languages by Kirkwood ELLs? | 1 | Did not see this available on the website.
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| Does the resource use clear language and avoid jargon? | 2 | Are there words/phrases that might be confusing to students?
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| Feedback | ||
| Is there a system in place for students and staff to provide feedback on services? | unknown at time of scoring | Describe the current process for collecting feedback and explain how feedback is collected and what types of feedback is collected.
Is the feedback related to accessibility issues such as timing/location of services, customer service, programming, etc.? |
| Is there a process for periodic reviews of the resource and ongoing improvement? | Describe any process that is in place for analysis of feedback and continual improvement of the academic resource. This may include any of the elements above. | |
| Inclusivity | ||
| Does the resource actively engage with traditionally underserved populations? | 2 | They partner with various programs and groups across campus. For example, they have partnered with the Autism Support Program to provide workshops for Autistic students to ensure meeting their needs and adapting the workshops to fit the needs of the students. |
| Does the resource take measures to ensure traditionally underserved populations feel welcome? | 2 | How does the resource ensure the environment is welcoming to underserved populations? |
| Are there events and activities that promote inclusivity? | 2 | I would rate this as adequate, as the services are available to all students |
| Are staff trained in cultural competence and inclusivity? | unknown at time of scoring | Have staff taken or are they encouraged to complete any training regarding cultural competence or inclusivity? |
| Communication/Marketing | ||
| Which channels of communication are used to share services/programs | 2 | Website/flyers |
| Is there a proactive strategy in place to ensure students and faculty are aware of resource materials/events/opportunities? | How could the current strategy be improved or more proactive to ensure the timely communication of events and opportunities? | |
| Does the resource market itself to students appropriately? | 3 | Are there opportunities to more effectively market this resource to students? This might include opportunities for collaboration, alternate channels of communication, etc. |